Touch Systems Ltd (Software Developers) - Business Coaching Client

Posted on 01 December 2009

Established in 1989 we have developed as a software solutions provider focusing initially on manufacturing systems.

We have grown organically and have expanded our product range with a team who are predominantly technical.

Our involvement with Ology began in Nov 2007, and our brief was to develop and grow the business, the key points for this being:

The Plan.

Working with John we developed a plan for growth and identified what was required to achieve it.

The Sales Team.

John's knowledge and experience in the recruitment process was key to putting the right team in place, this included identifying, profiling and interviewing candidates. The Sales team has expanded over the past 12 months and John has been heavily involved in focusing and coaching our sales team at both

personal and team levels. As a result we have a great sales team providing us with some encouraging figures.

Business Processes.

In order to expand our business and support our sales team we needed to refine our processes, John's approach has helped us identify where and how to improve these, many of these changes have been implemented.

Coaching.

The team behind the business were key to developing the business, John has coached key members in the team to achieve great results both for the business and themselves.

We are now in a strong position having the team and structure in place to enable us to further the business. We have had set backs along the way and have worked with John in resolving these.

We are continuing working with John and progressing our plan, we are all very focused and encouraged by all our achievements.

Nick Elkin

Technical Director.

Touch Systems Ltd.

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